FAQ
How much is shipping?
Free when your merchandise total, after discounts, is $35 or more. Under $35, shipping is a flat $9.99. We ship only to the United States.
How long does delivery take?
Most orders arrive in 2–6 business days after you place the order. The date at checkout is an estimate.
How do returns work?
Eligible items can be returned by mail for free within 30 days of delivery. Refunds go back to the original payment method within 10 business days after we receive the return. Perishable food is not mailed back; if it arrives damaged or unsafe, we refund it or replace it. We do not take in-store returns.
How do I reach you?
Customer service, pre-sales, and after-sales: support@caldover.com.
Order confirmations and shipping updates come from orders@caldover.com.
Returns and exchanges: returns@caldover.com. Include your order number. We reply on business days.
Do you match prices?
Yes, on the same new item when a qualifying retailer is selling it in stock at a lower public price. Ask before checkout, or within 7 days after delivery.
Business
Business name and mailing address:
Caldover2732 Rosebud Ln
Richland Hills, TX 76118
United States
This is the business mailing address. We do not offer in-store shopping, pickup, or returns at this address.